Case Worker - Street to Home and Afterhours Outreach Programs - Townsville

• Casual
• Based in Aitkenvale

About Red Cross

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

The Street to Home and Afterhours Outreach Programs support people who are sleeping rough or experiencing chronic homelessness in the Townsville area, to move into stable long-term housing. The program is based on a case management model to help clients to make long term life-style changes so they can successfully participate in the community life, education, and employment where appropriate.

In this role, you will provide mobile, outreach and centre based case management support to individuals and families experiencing vulnerabilities in Townsville. You will operate from a strengths based and capacity building framework to ensure the promotion of social inclusion, human rights, participation and consumer choice. You will work with other agencies and organisations in a collaborative approach to source appropriate support for clients.

In addition, you will also contribute to co-design process and adapt and innovate ways of working in order to improve Red Cross's response to the needs of clients.

The Afterhours Outreach roster has shifts that consist of:
6.00am – 2.00pm Monday to Friday
3.00pm - 11.00pm Monday to Friday and
6.00am – 12.00pm Saturday and Sunday.

What you will bring

• Sound casework/ case management experience including holistic assessment of client needs and development of case plans
• Experience in working competently with staff and clients from cultural and linguistically diverse backgrounds with respect and humility
• Well-developed interpersonal and written communication skills
• Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies)
• Proven capacity to be adaptive and resilient and to work independently in a self-directed manner, and also as a member of a team
• Working with Children Check and Driver Licence are mandatory requirements of this role

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Career development: Access to ongoing learning, training, and development courses

Further information 

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Hourly rate from $41.53 + casual loading + superannuation + access to salary packaging.

To find out more about this opportunity please refer to the position description below.

For additional enquiries, please contact Emily Stackhouse on 0410 626 729 for a confidential discussion.

Applications close at close of business on 21 May 2024.

Applications will be reviewed as they are received and the application closing date may be brought forward, therefore you are encouraged to apply as soon as possible.

Job Ref #: 540